Returns + Exchanges

Last Updated: July 1, 2026

We want you to feel confident with your purchase. If your item does not meet your expectations, we are happy to help with returns and exchanges.

Return Eligibility

Items may be returned if they meet the following requirements:

• Return request is submitted within 30 days of delivery
• Items are unused, unworn, and in original condition
• Original tags and packaging are included
• Products show no signs of wear, damage, or alteration

For footwear, boots must be tried on indoors only and returned without scratches, marks, or damage to the soles.

Non-Returnable Items

The following items may not be eligible for return:

• Final sale items
• Used or worn products
• Products without original packaging
• Items damaged after purchase

How To Start A Return

To request a return:

1. Contact our customer service team with your order number.
2. Provide details about the item you would like to return.
3. Follow the return instructions provided.
4. Ship the item back using the recommended return method.

Refunds

Once your return is received and inspected, we will process your refund.

Refunds will be issued to the original payment method.

Please allow additional processing time depending on your bank or payment provider.

Original shipping fees may not be refundable unless required by applicable law.

Exchanges

If you need a different size or style, please contact our customer service team.

Exchange requests are subject to product availability.

If the requested item is unavailable, we may recommend returning the original item and placing a new order.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

We will review the issue and provide an appropriate solution.